2️⃣ Refund & Return Policy

Refund & Return Policy
Last updated: October 14, 2025

Thank you for shopping with Princeroy. We want you to be completely satisfied with your order.

We cannot accept returns or exchanges for size issues, color choices, or change of mind.

If your order arrives damaged, misprinted, or defective, we will replace it or issue a refund.

Email: princeroymusiq@gmail.com

Include your order number, a brief description, and photos showing the issue

We’ll work with our fulfillment team to resolve the issue quickly.

Approved refunds are processed within 5–10 business days to your original payment method.

Wrong size or color selected by the buyer

Shipping delays beyond our control

Packages marked as delivered but not received (please check with your carrier first)

Normal wear and tear

If your order is lost in transit, contact us first. If confirmed lost, we will replace it at no extra cost.

Thank you for supporting Princeroy!